Comments on: Quiet Return http://www.grannymar.com/blog/2010/04/08/quiet-return/ I am not a has-been. I am a will be. Life may not be the party we hoped for, but while we are here we might as well dance Tue, 22 May 2012 22:03:36 +0000 http://wordpress.org/?v=2.6.2 By: Grannymar » Success! http://www.grannymar.com/blog/2010/04/08/quiet-return/#comment-31446 Grannymar » Success! Sat, 01 May 2010 05:05:07 +0000 http://www.grannymar.com/blog/?p=7036#comment-31446 [...] 8th April I wrote by way of apology for my enforced absence online, and to tell the tale of woe in having the service [...] [...] 8th April I wrote by way of apology for my enforced absence online, and to tell the tale of woe in having the service [...]

]]> By: Grannymar http://www.grannymar.com/blog/2010/04/08/quiet-return/#comment-30653 Grannymar Fri, 09 Apr 2010 13:16:40 +0000 http://www.grannymar.com/blog/?p=7036#comment-30653 Susan C - It certainly was not fun, but it made me realise how dependant we have become for modern technology. Sitting on the stairs in the days prior to central heating or double glazing while booking a call with a telephone operator, is something I remember well. back in those days the telephone receiver weighed a ton and the dial was heavy and slow! Susan C - It certainly was not fun, but it made me realise how dependant we have become for modern technology. Sitting on the stairs in the days prior to central heating or double glazing while booking a call with a telephone operator, is something I remember well. back in those days the telephone receiver weighed a ton and the dial was heavy and slow!

]]> By: Susan C http://www.grannymar.com/blog/2010/04/08/quiet-return/#comment-30651 Susan C Fri, 09 Apr 2010 11:10:30 +0000 http://www.grannymar.com/blog/?p=7036#comment-30651 I was stressed out just reading that! It brought me back to three years ago when I was sitting on the stairs in our last house with a dead landline, no internet and a dodgy mobile phone, driven close to tears, listening to Eircom blaming BT and BT blaming Eircom. Argh!! I find this outsourcing of calls very frustrating as I can't understand what they're saying half the time. I often wonder do they (in the call centres) feel as frustrated as I do. I was stressed out just reading that! It brought me back to three years ago when I was sitting on the stairs in our last house with a dead landline, no internet and a dodgy mobile phone, driven close to tears, listening to Eircom blaming BT and BT blaming Eircom. Argh!!

I find this outsourcing of calls very frustrating as I can’t understand what they’re saying half the time. I often wonder do they (in the call centres) feel as frustrated as I do.

]]> By: Grannymar http://www.grannymar.com/blog/2010/04/08/quiet-return/#comment-30649 Grannymar Fri, 09 Apr 2010 10:10:12 +0000 http://www.grannymar.com/blog/?p=7036#comment-30649 Kate - I am glad to be 'LIVE' once more! Kate - I am glad to be ‘LIVE’ once more!

]]> By: Kate http://www.grannymar.com/blog/2010/04/08/quiet-return/#comment-30646 Kate Fri, 09 Apr 2010 09:52:05 +0000 http://www.grannymar.com/blog/?p=7036#comment-30646 Addiction - you're quite right Grannymar I am an addict too and proud of it!!! Glad you got it sorted!! Addiction - you’re quite right Grannymar I am an addict too and proud of it!!!
Glad you got it sorted!!

]]> By: Grannymar http://www.grannymar.com/blog/2010/04/08/quiet-return/#comment-30645 Grannymar Fri, 09 Apr 2010 07:03:27 +0000 http://www.grannymar.com/blog/?p=7036#comment-30645 Nick - The fact it was not a singular customer issue is what bothered me. Surely I was not the only one to report the fault, and why is the first check not made at the exchange instead of almost blaming the customer for being for being incompetent! Baino - It is good to be back and among friends again. Steph - Thanks for the welcome. Magpie - The Thursday Special was set up before I went to Dublin. It was the end of the line so I need to begin sorting once more! Brighid - Patience is the shortest route, otherwise I would end up in bad form and the person on the other end of the line might not want to help. Nick - The fact it was not a singular customer issue is what bothered me. Surely I was not the only one to report the fault, and why is the first check not made at the exchange instead of almost blaming the customer for being for being incompetent!

Baino - It is good to be back and among friends again.

Steph - Thanks for the welcome.

Magpie - The Thursday Special was set up before I went to Dublin. It was the end of the line so I need to begin sorting once more!

Brighid - Patience is the shortest route, otherwise I would end up in bad form and the person on the other end of the line might not want to help.

]]> By: Brighid http://www.grannymar.com/blog/2010/04/08/quiet-return/#comment-30644 Brighid Fri, 09 Apr 2010 04:23:30 +0000 http://www.grannymar.com/blog/?p=7036#comment-30644 Wow, and I thought I had been thru it with my service. Your patience is admirable. Glad to see you back. I recently had to talk to a service center and no lie, actually got a very nice southern lady right here in the US. Thanked her profusely for being so nice, helpful, and not outsourced. Wow, and I thought I had been thru it with my service. Your patience is admirable. Glad to see you back.
I recently had to talk to a service center and no lie, actually got a very nice southern lady right here in the US. Thanked her profusely for being so nice, helpful, and not outsourced.

]]> By: Magpie11 http://www.grannymar.com/blog/2010/04/08/quiet-return/#comment-30642 Magpie11 Thu, 08 Apr 2010 22:06:44 +0000 http://www.grannymar.com/blog/?p=7036#comment-30642 HOW MANY PRIVATE HOUSEHOLDERS HAVE TWO PHONE/BROADBAND LINES? Err! we do... by default of having a computer operated son... Glad you're back. Your Thursday joke is not as funny as usual tho'. Must be something to do with the trauma.... Thanks for the "heads up" on the number BTW Oh and did the chap in Mumbai introduce himself as something like John Smith? I had one who used an English name and I'm afraid I asked who he was trying to kid.....the line went dead! HOW MANY PRIVATE HOUSEHOLDERS HAVE TWO PHONE/BROADBAND LINES?

Err! we do… by default of having a computer operated son…

Glad you’re back.

Your Thursday joke is not as funny as usual tho’. Must be something to do with the trauma….
Thanks for the “heads up” on the number BTW

Oh and did the chap in Mumbai introduce himself as something like John Smith? I had one who used an English name and I’m afraid I asked who he was trying to kid…..the line went dead!

]]> By: steph http://www.grannymar.com/blog/2010/04/08/quiet-return/#comment-30641 steph Thu, 08 Apr 2010 21:50:59 +0000 http://www.grannymar.com/blog/?p=7036#comment-30641 Welcome Back, GM! I hope you instructed your BT toyboy to give your award winning blog a 'priority' rating too! Welcome Back, GM!

I hope you instructed your BT toyboy to give your award winning blog a ‘priority’ rating too!

]]> By: Baino http://www.grannymar.com/blog/2010/04/08/quiet-return/#comment-30640 Baino Thu, 08 Apr 2010 21:03:33 +0000 http://www.grannymar.com/blog/?p=7036#comment-30640 Good to see you back. My connection constantly 'drops' out and iNet have decided they're done with me because I'm outside the 5km radius from the nearest server! Stupid people. Sometimes my IP address jumps from Port Morseby in New Guinea! Good to see you back. My connection constantly ‘drops’ out and iNet have decided they’re done with me because I’m outside the 5km radius from the nearest server! Stupid people. Sometimes my IP address jumps from Port Morseby in New Guinea!

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